Air Conditioning Installation– What you Need to Know!

If you are like most, you spent a lot of time of choosing the right air conditioning unit for your home, but did you know that most service calls on air conditioning units are due to bad air conditioning installation?

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Over and over we see air conditioning leaks that where due to bad air conditioning installation and cutting corners … or worse, complete neglect in properly knowing how an air conditioning unit should be installed.

Yesterday during a customer tune- up call, I ran across an air handler install that was another hack job by a fly by night HVAC guy. The unit had a problem going into air condition mode so I followed procedure and tracked the electrical backward to the air handler.

When I go there, the condensate pan float switch, a safety device, was installed but not wired up. And even a novice could tell that it was never connected because the wire insulation had not been pulled of the ends of the wire leads! A quick five minute adjustment and the float switch was properly connected and tested.

The importance of the float switch is a backup safety device for the air conditioner. If the air conditioner condensate drain ever should get clogged, a secondary drain carries the water to the condensate pan underneath the air conditioning coil. If that pan should get full, the float switch is there to shut off the air conditioner to stop the production of condensation water. Should that float switch fail, or in this case wasn’t installed properly, the condensate pan can and will overflow and water will leak through your ceilings and may damage ceilings, lights, walls, floors and furniture. The damage could be significant if the problem occurs while the homeowner is on vacation. Damage like this can cost thousands of dollars to repair.

If you are in the Raleigh, Cary, Holly Springs, Apex or surrounding areas and are planning to install a new air conditioning unit. Call us for a FREE air conditioning installation quote – and you can be assured that we will do it right!

Contact Alexander Services for quality installs and replacements you can count on.

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Happy Customers is What We Do Best

Linda G
Holly Springs, NC
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We enjoy using this company. They’re on time and reliable. Would recommend.
Killker J
Apex, NC
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Same day service on the first call out and a quick and professional install by Jordan when the new part became available ! Will definitely use again!
Kyle W
Holly Springs, NC
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Receptionists were friendly, responsive, and knowledgeable. Was able to get a weekend diagnostic and a followup repair appointment for Monday from a last-minute call. The two technicians were thorough and courteous (wore masks, and boots when inside). Jason was able to find a leak in our line set that two previous companies completely missed. After repairing the leak and recharging our heat and A/C were back to working. No BS. Prices seemed fair for the work they performed.
Derrik S
Cary, NC
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Excellent service. The technician was on time and very thorough in explaining the issues that were going on with my air conditioner. His honesty and professionalism were very much appreciated. I’m relatively new to using Alexander, but I’m very much impressed so far. I would definitely recommend them to anyone needing service.
Justin K
Apex, NC
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When our AC was out, Alexander worked us into the schedule same day (called at 8am), and had the system fixed 3 business days later, which was a lot faster than I was anticipating since they had to order the part. They showed up on time for both appointments (a rarity in the service world). Highly recommend.
Linda L
Cary, NC
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Service was great. Derrick arrived on time. He was very nice and efficient. Explained what he was doing and the results. I was very pleased with the service.
Susan L
Cary, NC
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They replaced an expansion tank and did a quick, prompt job. He was on time, professional with mask and booties. Couldn't have been nicer and it was all repaired very very quickly. I was impressed as usual as I use them all the time!
Evan B
Raleigh, NC
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Derrick was friendly, quick, and on time. Fixed my heating and even took the extra steps to be a bit quieter so my one year old could nap. A+ quality service, and 100% will be using again.
Hunter B
Raleigh, NC
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11/10. Super informative. Fast turnaround. No cut corners. Very happy with everything.
John S
Fuquay-Varina, NC
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I have had a maintenance contract with Alexander for 2 years and have been extremely pleased with the level of service and professionalism. They are on time, pleasant, and reasonable.
Matt H
Holly Springs, NC
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This company is great! We recently had to replace our HVAC and they were able to get a new unit in promptly. They show up on time, communicate with you, and are professional.
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